- Independently managing international service customers—from needs assessment through quotation to closing the deal
- Processing and coordinating inquiries regarding replacement parts, repairs, and maintenance
- Preparing, calculating, and tracking service and spare parts quotes
- Planning and monitoring repair orders and service appointments to ensure customer satisfaction
- Expanding the international service and spare parts business
- Providing advice on modernizations, upgrades, maintenance contracts, and after-sales solutions
- Identifying and capitalizing on cross-selling and upselling opportunities throughout the machine’s lifecycle
- Occasional international customer visits, as well as support at trade shows and sales events
Technical Sales Representative, International Service & Replacement Parts (m/f/d)
Melle
Full-time
Permanent employee
Your mission
Your profile
- Technical training, e.g., as an electronics technician, mechatronics technician, industrial mechanic, or process mechanic; ideally, further training as a technician/master craftsman or a technical degree
- Professional experience in technical service, machine and plant engineering, the spare parts business, after-sales, or technical inside sales
- Technical understanding of mechanical, electrical, and automated systems; knowledge of extrusion systems is a plus
- Strong customer focus, excellent communication skills, and a knack for sales, as well as very good English skills; additional languages, particularly French or Spanish, are a plus
Why us?
- Flexibility & Work-Life-Balance: Flexible working hours in a flexitime model without shift work allow you to achieve an optimal balance between your professional and private life
- Future-Proof Retirement Planning: We support your long-term financial security through a company pension plan with an above-average employer contribution.
- Modern Technology & Varied Tasks: Use modern work equipment and technologies and experience a varied working day with visible results.
- Individual Development: We support you with comprehensive training and accompany you on your personal career path.
- Team Spirit & Open Company Culture: Become part of a strong team and benefit from a pleasant working atmosphere, short decision-making processes and regular staff events.
- Health Services: Our company doctor is available to advise you on your health at work.
- Additional Benefits: Take advantage of bicycle leasing with employer contribution, employee discounts (‘corporate benefits’) and low-cost charging options for electric cars and e-bikes.
About us
For more than 35 years, iNOEX GmbH has been known as an integrated solution provider for future-oriented solutions for the measurement and control technology of pipes, hoses, cables and profiles and looks back on a steady growth since its foundation in 1984. Numerous innovations and first-class services ensure this success. iNOEX delivers intelligent and innovative solutions and services that create added value for customers. The products stand for high quality, reliability and user-friendliness. The approximately 150 employees worldwide contribute to the company's success with their experience, knowledge and skills and are an important pillar of the company. In cooperation with our customers, we will continue to strive to make the next 35 years just as successful and exciting. With innovative strength, the willingness to push boundaries, a wide range of products and services, we want to inspire our customers.